Reimbursement!!

WOO!

I just got an email from BofA. My reimbursement of my travel expenses from my conference trip at the end of March has posted! That is $875.79!! Excellent. Of course, I have to remember that this is not extra money; it needs to go to pay the credit cards that financed the conference trip. Well, the rental car ($250) was on my debit card, so I can hang on to that. ;)

My plan right now is to transfer the part that I want to use to pay the credit card into my savings account, so I can get some interest on it. And then just pay my balance off on Bill Day.

So, yeah. It is being a good day.

Another bit of retarded banking, but hopefully the last of it.

I was in a foul mood yesterday anyway, so I went down to the bank to try yet again to change the PIN on my new debit card that I didn't want anyway.

I told my friend that works at the bank that I wanted to change my PIN, and she had me take a seat and wait for someone to help me. Luckily, D (the overall bank manager) was back from vacation, so she helped me instead of E (who is just a useless sack of hair). Anyway, D sat me down and cooed over how cool my new card looked, and I made a point of telling her that my friend made me get a new card. Well, D did the EXACT same thing that E did on Friday with the computer. And she said, "There. That should do it."

I tried my PIN with my friend the teller. Nope. New PIN didn't work... AGAIN! So, D tells me that I can change my PIN at the ATM! She waits in line with me for a few minutes, and then lets me loose when she's tired of waiting. After the three people in front of me in line finished their business, I walked up to the ATM, and 30 seconds later, I had changed my own PIN!

WTF? What's the point of even having people working in the bank? And you're seriously telling me that I could have done that myself all along WITHOUT all the retarded drama!

Thank you Bank of America for your EXCELLENT customer service! (please note the sarcasm)

Still more retarded banking drama.

Yesterday, I got my new debit card in the mail. YAY!

So, today, I went down to the bank to get them to change my PIN number. I walk in and tell the teller that I want to change my PIN number. And my friend (not the teller helping me) says, "Oh, E will have to help you with that."

Instantly, I groan in my head, because E is the same chick that screwed up this whole debit card thing last week. I didn't have high hopes for this working, but seriously, how hard could it be to change a PIN?

Anyway, I sit down with E, and she starts doing things on the computer. She has me enter my desired PIN and confirm my desired PIN. Everything seems okay. I see the pop up on her screen that says "New PIN accepted". Cool. She clicks "OK", and an error message pops up. "That's odd," she says. And she does the exact same set of key strokes and menu options as the first time. I reenter and rereenter my new PIN. She clicks OK, and again, error message.

"Well, let's just go see if this worked," she says. And we walk back out to the teller line. She has me swipe my card and use the new PIN. NOPE. Doesn't work. So, we go back to her desk in the back, and she does the same things again. Finally, she calls the help desk, and she walks the person through what she did (I guess since she gave the person on the phone her IP address that the help desk person could see what was happening on E's computer screen), which means that I have to enter the PIN AGAIN. She gets the error again. And now, E is convinced that the type of card that I signed up for (that I didn't really want anyway) doesn't exist any more. But I tell her that it MUST exist, because I got the card in the mail YESTERDAY.

Now, it's been about 20 minutes, and E is confused as to why my card isn't appearing in her book of cards. So she looks it up online, which takes her several tries to find the right website. My confidence in my bank has plummeted to ZERO at this point. The person on the phone (yes, she's still on the phone) has no idea what's happening (so much for the help desk). And E tells me that I may just have to use the PIN assigned by the bank. WTF?? If I cared to use the assigned PIN, I wouldn't have come in to request to change it!

So, she asks the person on the phone if it's a problem that my account was opened in a different state. I never got exactly what the answer was, but I did get the impression that that wasn't the problem. Anyway, after about 30 minutes in the back room at the bank, the consensus between E and the help desk was that I had to use my card with the assigned PIN a few times and then come back to the bank to try to change the PIN again.

OH MY GOD! What the hell is wrong with these people? First, you tell me I can keep my same card number. Then you tell me I can't because you accidentally canceled my debit card. I have to live for a week with no debit card, and now you're telling me that I can't change my PIN until I use my card! FUCK YOU BANK!

I know for a fact that a friend of mine (married to my friend that works a this shitty bank) changed the PIN on his new debit card before he even got the PIN that was assigned by the bank! How is this possible?

So, I'm going to use my card a couple of times this weekend WITH the assigned PIN, and then I'm going to the bank first thing on Monday and trying to change my PIN again. If they can't do it, I'm going to fucking close my accounts there. What the hell? Banking should NOT be so damn retarded!

At long last!

Finally, after eons a week of waiting, I have my new debit card. All that's left is go to the bank tomorrow and change my PIN.

Grr. There has just been way too much stress and drama surrounding my bank account this week. It's been exhausting, and I'm so glad that it's almost over.

Retarded banking update

So, I get a little thing in the mail today from the bank. I always get nervous when I get mail from the bank. I open it up and it's a notice of my NEW PIN NUMBER! Frak! That's something that I never even considered. Of course, thinking about it now, it makes sense: new card = new PIN. But seriously? I can't learn a new PIN number. I'm going to have to go the bank when I get this stupid new card and get them to change my PIN number. But seriously. I'm so annoyed by all this completely unnecessary drama just because I wanted my friend to just shut the hell up about changing my card.

UGH.

Banking Retardedness

I don't know how I end up in these situations, but I do (too frequently for my taste). So, a friend of mine works at my bank, which just happens to be in the building where I work. She's also the wife of a buddy of mine with whom I work, so we all carpool (which is great, because parking is ridiculously expensive). Anyway, I like to get cash at the tellers in the bank instead of the ATM, because the ATM is retarded, and I hate using $20 bills to buy lunch from the carts at work. Lately, every time I go in to get money, she's needling me to convert my account to this special type of account that will let the bank give to a charity of my choice (of course she's pushing the HRC on me, but it's probably what I would choose for myself anyway).

Well, the other day, she was super annoying and persistent about it. So, to get her to shut the fuck up about it, I said sure do it. Thinking that she could just do it right there at the teller window and it wouldn't take long (that's the impression she gave, anyway). Well, she sends me to the back to deal with someone else (which I HATE). And I give her my info and tell her what I "want". Then my friend comes back in the back and sees that this other woman is having a problem with it. So, she says that they have all my info and I can go back to work.

A few hours later, I get a text that basically says "Don't hate me". UGH. Turns out, that the other woman was retarded, and my friend promised me something that they couldn't do (keep my same debit card number). So, she canceled my debit card and issued me a new one. Ordinarily, NOT a huge problem, but annoying. However, I had been in the process of making plans with a friend of mine from thousands of miles away to meet up after work in the city. Hmm....can't buy train tickets without my debit card! Turns out that plans with my other friend fell through.

But seriously! You can't just cancel someone's debit card without their permission! So, until I get the new card in the mail, I have to be cash only. It's not that bad, but I don't like the thought of NOT having the card, just in case. It's just extra maddening, because this is all for something that I didn't even really want. I mean, don't get me wrong, I'm all for giving to charity, and the HRC is a great cause. But this is way too much stress and hassle that I didn't want.

Hopefully, my new debit card will be here soon.